One of my teachers had a story about his local BicycleRepairMan, who had a sign in his shop:(see also AlarmBellPhrases, in fact see the whole goddamn c2 wiki)
CouldYouJust .... costs 40 Kroner
If there's one thing every junior consultant needs to have injected into their head with a heavy duty 2500 RPM DeWalt Drill, it's this: Customers Don't Know What They Want. Stop Expecting Customers to Know What They Want. It's just never going to happen. Get over it.(scroll all the way down and click the 'Discuss' link)
Instead, assume that you're going to have to build something anyway, and the customer is going to have to like it, but they're going to be a little bit surprised. YOU have to do the research. YOU have to figure out a design that solves the problem that the customer has in a pleasing way.
Tech
Visual, WRX, Social, Collaboration, Storage, Net, Energy, barcamp, MacOS, Javascript, Shopping, Development, OS, Wearables, Android, Mobile, Audio, a11y, Crowdsourcing, s60, PIM, Security, Hardware, Automobile, Web, Product Management, Medical, RSS, Business, Data, Open, AI, Web analytics
Other
Law, Geography, Feminism, Surfing, Video, L.A., California, Quizzes, Food & Drink, Clothes, Agriculture, Transportation, Friday, Games, NYC, Activism, San Francisco, Statistics, Bicycling, History, Minnesota, Toys, Life hacks, Politik, Sports, Boston, Personal care, Housing, CrowdFlower, Podcasts, Travel, Berlin
Music
Mp3s, Lyrics, Hip-hop, Shopping, Mixes, Business, L.A., Reviews, Boston, History, Events, House, Good tracks, Making, Booking, Mailing lists, Streams, Musicians, Labels, Videos
People
Gossip, Me, Weblogs, Working with, ADD, MOTAS, Subcultures, Languages, Meditation, Health, Stories, Buddhism, Exercise, Heroes, Life hacks, Family, Vocations, Friends, Enemies
Commerce
Marketing and CRM, Insurance, Personal services, Web, Macroeconomics, Microfinance, Shopping, Non-profit, Investing, Management consulting, Taxes, Real Estate, IP Law, International Development, Personal finance
Arts
Events, iPad bait, Animation, Poetry, Spoken Word, Movies, Rhetoric, Literature, Visual, Humor, Burning Man, Sculpture, Comix, Outlets, Desktop wallpaper bait
Design
IA, Tools, User experience, Furniture, Type, Presentations, Data visualization, Process, Architecture, Algorithmic, Cool, Web
Science
Psychology, Zoology, Statistics and Data, Environment, Cognition, Networks, Physics
Travel
Kingdom of Siam, Uganda, Kenya, Vagabond '08
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