One of my teachers had a story about his local BicycleRepairMan, who had a sign in his shop:(see also AlarmBellPhrases, in fact see the whole goddamn c2 wiki)
CouldYouJust .... costs 40 Kroner
If there's one thing every junior consultant needs to have injected into their head with a heavy duty 2500 RPM DeWalt Drill, it's this: Customers Don't Know What They Want. Stop Expecting Customers to Know What They Want. It's just never going to happen. Get over it.(scroll all the way down and click the 'Discuss' link)
Instead, assume that you're going to have to build something anyway, and the customer is going to have to like it, but they're going to be a little bit surprised. YOU have to do the research. YOU have to figure out a design that solves the problem that the customer has in a pleasing way.
Tech
Audio, WRX, a11y, Energy, Visual, OS, Data, Net, s60, Android, Medical, RSS, Hardware, Crowdsourcing, Mobile, Product Management, Social, Collaboration, Business, AI, Javascript, barcamp, Automobile, Web analytics, Wearables, Development, Shopping, Security, PIM, Storage, Web, MacOS, Open
Other
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Music
Labels, Booking, Hip-hop, Mailing lists, Boston, Mixes, House, Reviews, Making, L.A., Events, Business, Shopping, Videos, Streams, Lyrics, Good tracks, Mp3s, Musicians, History
People
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Arts
Literature, Rhetoric, Movies, Outlets, Desktop wallpaper bait, Sculpture, Humor, Events, Comix, Burning Man, iPad bait, Visual, Animation, Poetry, Spoken Word
Commerce
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Design
Algorithmic, User experience, Architecture, Furniture, Data visualization, Cool, Web, Process, Presentations, Type, Tools, IA
Science
Statistics and Data, Networks, Environment, Physics, Psychology, Cognition, Zoology
Travel
Uganda, Kingdom of Siam, Kenya, Vagabond '08
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