the porous city

Measure customers, not dollars
Initiatives at Apple are evaluated by how well they create and retain customers, not on profitability

Combined with the fact that Apple basically never changes prices, you can see why (1) they're able to focus on quality and (2) they're so ruthless about operations.


last modified: 15:12:52 16-Feb-2016
in categories:Tech/Business

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This is Lukas Bergstrom's weblog. You can also find me on Twitter and LinkedIn.

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